Privacy Policy

Bare Laser & Skin Studio
17003 67 Ave NW, Edmonton, AB
Phone: 587-413-5207
Email: [email protected]
Website: https://barelaserandskinstudio.ca/

Effective Date: March 10, 2026
Last Updated: March 10, 2026

1. Introduction

At Bare Laser & Skin Studio ("we," "us," "our," or "the Studio"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, book appointments, or receive services at our studio.

By using our services, visiting our website, or providing us with your personal information, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

2.1 Personal Identification Information

Full name

Date of birth

Phone number

Email address

Mailing address

Emergency contact information

2.2 Medical & Health Information

Medical history

Current medications and supplements

Allergies and sensitivities

Previous cosmetic treatments

Skin type and conditions

Contraindications to treatment

Treatment goals and preferences

Any other health information relevant to safe and effective treatment

2.3 Treatment Information

Treatment areas

Service history and dates

Treatment notes and progress

Before and after photographs (with consent)

Treatment outcomes and results

2.4 Financial Information

Credit card information (last 4 digits only; full card details are processed securely through our payment processor)

Payment history

Package purchases

Transaction records

2.5 Communication Information

Records of phone calls, emails, text messages, and other communications

Appointment confirmations and reminders

Marketing preferences

Customer service inquiries

2.6 Website & Technical Information

IP address

Browser type and version

Device information

Pages visited on our website

Time and date of visits

Referring website addresses

Cookies and similar tracking technologies

3. How We Collect Information

We collect information through various methods:

3.1 Direct Collection

When you book appointments online or by phone

When you complete our Medical Health History Form

During consultations and treatment sessions

Through email, phone, or text message communications

When you sign consent forms or other documents

3.2 Automated Collection

Through cookies and similar technologies when you visit our website

Through our online booking system

Through automated appointment reminder systems

3.3 Third-Party Sources

Payment processors (for transaction completion)

Online booking platforms

Marketing and communication platforms

4. How We Use Your Information

We use your personal information for the following purposes:

4.1 Service Delivery

To provide laser hair removal and skin rejuvenation treatments

To assess your suitability for treatments

To customize treatment plans to your individual needs

To monitor treatment progress and outcomes

To ensure your safety and achieve optimal results

4.2 Appointment Management

To schedule, confirm, and manage your appointments

To send appointment reminders via email, text, or phone

To process cancellations and rescheduling requests

To maintain accurate scheduling records

4.3 Payment Processing

To process payments for services rendered

To manage package purchases and payment plans

To issue receipts and invoices

To process refunds when applicable

To charge cancellation fees when necessary

4.4 Communication

To respond to your inquiries and requests

To provide customer service and support

To send service-related notifications

To inform you of appointment changes or studio updates

4.5 Marketing & Promotions (With Consent)

To send promotional offers and special discounts

To share information about new services or treatments

To provide skincare tips and educational content

To invite you to special events or promotions

To request feedback and reviews

4.6 Legal & Safety Compliance

To comply with applicable laws and regulations

To protect the rights, property, and safety of our business, clients, and others

To maintain accurate business records

To respond to legal requests or prevent fraud

4.7 Business Operations

To analyze and improve our services

To understand client preferences and trends

To manage our business operations efficiently

To train staff and maintain quality standards

5. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

5.1 With Your Consent

When you explicitly authorize us to share your information

When you consent to before-and-after photos being used for marketing (with identity protected)

5.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business:

Payment processors (for secure payment transactions)

Online booking and scheduling platforms

Email and SMS communication services

Website hosting providers

Accounting and bookkeeping services

All service providers are required to maintain the confidentiality and security of your information and may only use it for the specific purposes we authorize.

5.3 Legal Requirements

We may disclose your information when required by law or in response to:

Valid legal processes (subpoenas, court orders, warrants)

Requests from law enforcement or government authorities

Protection of our legal rights or defense of legal claims

Prevention of fraud, illegal activity, or harm to individuals

5.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the successor entity, subject to the same privacy protections.

5.5 Emergency Situations

We may disclose health information to emergency medical personnel if necessary to protect your health or safety.

6. Data Security

6.1 Security Measures

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction:

Secure storage of physical records in locked cabinets

Password-protected electronic systems

Encryption of sensitive data transmission

Limited access to personal information (only authorized personnel)

Regular security assessments and updates

Secure disposal of records when no longer needed

6.2 Payment Security

Credit card information is processed through PCI-compliant payment processors

We do not store complete credit card numbers on our systems

All payment transactions are encrypted using industry-standard SSL technology

6.3 No Guarantee

While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.

7. Data Retention

7.1 Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Medical records and treatment history: Retained for a minimum of 7 years from the date of last treatment (or longer as required by Alberta health regulations)

Financial records: Retained for 7 years for tax and accounting purposes

Marketing communications: Retained until you opt out or request deletion

General account information: Retained while you remain an active client and for a reasonable period thereafter

7.2 Secure Disposal

When information is no longer needed, we securely dispose of it through:

Shredding of physical documents

Secure deletion of electronic files

Destruction of storage media

8. Your Privacy Rights

You have the following rights regarding your personal information:

8.1 Access

You have the right to request access to the personal information we hold about you

You may request a copy of your medical records and treatment history

8.2 Correction

You have the right to request correction of inaccurate or incomplete information

You may update your contact information, medical history, or preferences at any time

8.3 Withdrawal of Consent

You may withdraw your consent for marketing communications at any time

You may request that we stop using your information for certain purposes (subject to legal and contractual obligations)

8.4 Deletion

You may request deletion of your personal information, subject to: Legal and regulatory retention requirements Legitimate business needs (e.g., incomplete treatment series, outstanding payments) Our need to defend legal claims

8.5 Opt-Out of Marketing

You may opt out of marketing emails by clicking the "unsubscribe" link in any promotional email

You may opt out of text messages by replying "STOP" to any marketing text

You may contact us directly to update your communication preferences

8.6 How to Exercise Your Rights

To exercise any of these rights, please contact us:

Email: [email protected]

Phone: 587-413-5207

Mail: 17003 67 Ave NW, Edmonton, AB

We will respond to your request within 30 days and may require verification of your identity before processing your request.

9. Cookies & Website Technologies

9.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience and understand how you use our site.

9.2 Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly (e.g., booking system, form submission)

Analytics Cookies: Help us understand how visitors use our website (e.g., pages visited, time spent, navigation patterns)

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

9.3 Managing Cookies

You can control cookies through your browser settings:

You may refuse or delete cookies at any time

Disabling cookies may affect website functionality

Most browsers allow you to block third-party cookies while accepting first-party cookies

9.4 Do Not Track

Some browsers have "Do Not Track" features. Our website does not currently respond to Do Not Track signals.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18 without parental or guardian consent. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.

12. International Data Transfers

Your personal information is stored and processed in Canada. If you are accessing our services from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where data protection laws may differ from those in your jurisdiction.

13. Changes to This Privacy Policy

13.1 Right to Modify

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations.

13.2 Notification of Changes

We will post the updated Privacy Policy on our website with a revised "Last Updated" date

Material changes will be communicated via email or prominent notice on our website

Continued use of our services after changes constitutes acceptance of the updated Privacy Policy

13.3 Review Regularly

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Consent

14.1 Express Consent

By providing your personal information to Bare Laser & Skin Studio, you expressly consent to:

Collection, use, and disclosure of your information as described in this Privacy Policy

Storage and processing of your information in accordance with this Privacy Policy

Communication from us for service-related and marketing purposes (unless you opt out)

14.2 Implied Consent

Your use of our website or services implies consent to the collection of technical information through cookies and similar technologies.

14.3 Medical Information Consent

By completing our Medical Health History Form and signing consent documents, you:

Authorize us to collect and use your medical information for treatment purposes

Acknowledge that you have provided accurate and complete health information

Understand the risks associated with withholding or providing inaccurate information

Accept responsibility for any complications arising from incomplete or inaccurate disclosure

15. Questions & Complaints

15.1 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

Bare Laser & Skin Studio
17003 67 Ave NW, Edmonton, AB
Phone: 587-413-5207
Email: [email protected]
Website: https://barelaserandskinstudio.ca/

15.2 Complaint Process

If you believe we have mishandled your personal information:

Contact us directly to discuss your concerns

We will investigate your complaint promptly and thoroughly

We will respond to you within 30 days with our findings and any corrective actions taken

15.3 Regulatory Authority

If you are not satisfied with our response, you have the right to file a complaint with the Office of the Information and Privacy Commissioner of Alberta:

Office of the Information and Privacy Commissioner of Alberta
Suite 2460, 801 - 6 Avenue SW
Calgary, AB T2P 3W2
Phone: 403-297-2728
Toll-free: 1-888-878-4044
Website: www.oipc.ab.ca

16. Acknowledgment

By using our services, visiting our website, or providing us with your personal information, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Bare Laser & Skin Studio is committed to protecting your privacy and maintaining the confidentiality of your personal information. Your trust is important to us, and we are dedicated to safeguarding your data in accordance with Canadian privacy laws and industry best practices.

For questions or to exercise your privacy rights, contact us at:
Email: [email protected]
Phone: 587-413-5207